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In this section you'll find information about cookies – what they are, which ones we use on this site and how to manage them.

How to manage your cookie settings

This website will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies used by our website then you can change your cookie settings.

Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. The settings are usually accessed through the browser's Help function.

If you have any problems or need more details, you can visit for comprehensive information on cookies and how to change the settings on a wide variety of browsers, as well as how to delete cookies from your computer.

For information on how to do this on your mobile phone's browser, you'll need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website.

Cookies used on this site

Here's a list of the main cookies we use on this website, and why.

ASP.NET Session Cookies

File names: ASP.NET_SessionID, .ASPXAUTH

Purpose: These are session cookies used by our web server to help us pass settings and variables around behind the scenes and allow you to do things like log in to our training area. They will disappear in to the ether when you leave our site or your session times out.

Google Analytics

File names: _utma _utmb _utmc _utmz

Purpose: These cookies collect anonymous information about site visitors, including the number of visitors to the site, where visitors have come to the site from and the pages they visit. We use this information to compile reports and help us improve the site.

More information: Read an overview of privacy at Google (alternative link)

Type: 1st party - Performance


File names: VISITOR_INFO1_LIVE, PREF, use_hitbox

Purpose: YouTube cookies help maintain the integrity of video statistics, prevent fraud and improve the website experience, among other things.

More information: YouTube Privacy Policy

Type: 3rd party

DoubleClick Floodlight

File names: Id,_drt_,.add

Purpose: : 'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies to:

  • Provide statistics on how our website is used
  • See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
  • Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising
  • Help us improve the website by measuring any errors that occur
  • Test different designs of our website

More information: Internet Advertising Bureau - A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at

International Chamber of Commerce United Kingdom - Information on the ICC (UK) UK cookie guide can be found on the ICC website section

Type: 1st party - Performance

Change cookie settings

How the cookies crumble

Cookies are small files that allow a website to recognise and track users. The Information Commissioner's Office (ICO) groups them into three overlapping types:

Session cookies

These are files that allow a site to link the actions of a visitor during a single browser session. They are not stored long term and are considered "less privacy intrusive" than persistent cookies.

Persistent cookies

These remain on a user's device between sessions and allow one or several sites to remember details about the visitor. They may be used to target advertising or to avoid having to provide a password each visit.

First and third-party cookies

First-party cookies are set by the site being visited. They are typically used to study how people navigate a site.

Third-party cookies are issued by a different server to that of the domain being visited. They could be used, for example, to trigger a banner advert based on the visitor's viewing habits.